Good questions. Happy answers.
Everything you need to know before your next little surprise.
✦♥The mystery boxes
A mix of cute collectibles and everyday accessories, such as plush toys, stationery, keychains and mini bags. The exact selection is a surprise; product photos show examples.
LuckySpoon packages include approximately 10+, 20+ or 30+ items for 1, 2 or 3 scoops. Lucky Basket packages include approximately 10+ or 20+ items. LuckySpin packages include 3, 6 or 10 prizes.
You can choose your package and LuckySpoon color, but individual items are random. Add a theme preference or a list of items you already own in your order note. Preferences cannot be guaranteed.
Select “Yes, please” on the product page to add a $16.90 video per package. Leave your social handle in your cart note. The video shows your scoop or spin and unboxing.
Shipping & delivery
The current storefront offers worldwide shipping. Contact us before ordering if you need to check whether your destination can be served.
Orders of $59.90 or more qualify for free shipping. Smaller orders have a $6.90 flat shipping charge. The amount is shown in your cart and checkout.
Allow 3–5 business days for packing and dispatch, followed by an estimated 7–20 days in transit. Delivery times vary by destination and customs processing.
Use Track Order with your order number and billing email, or sign in to My Orders. Contact us for carrier tracking after dispatch.
Orders & a little extra help
You can choose products, save a cart and create an account. Online payment methods are currently being configured, so paid checkout is not open yet. Contact us for assistance.
The proposed support process is to email us within 7 days of delivery with your order number and photos. See Returns & Refunds for the current draft.
You can edit your note in the cart before checkout. For a placed order, email your order number and the requested change; changes depend on packing status.
Email jltxtoys@gmail.com, or use the contact page to prepare an email. Include your order number if your question is about an order.